My sister bought herself a super stupid pink color Sony Vaio in April 2009 which cost her RM3998, and after about eight months, there are a few green lines appear at the bottom of the screen. Hardware problem. The image here is not the laptop that I mentioned coz I forget to snap its picture, so I just attached one that I found on Google Images.
I just came back from Authorized Sony Services Center in Kota Bharu at Jalan Gajah Mati, for warranty claim purpose. Before this I thought Sony Vaio is a high end product, that should come with a good after sales services and high quality product also. But it is not as expected.
The warranty provided is only for nine month (means that Sony already know its products has a short life span), not one year as other brands. We have to register our laptop online to ensure that we are eligible to claim for warranty. And to claim for warranty, we have to provide the purchase receipt, our identity card, sign an agreement, make back-up on our own, as well as the warranty card.
I wonder why so difficult to claim the warranty 🙁
I have experiences with @ris (a laptop I used when I was in Form 5 at secondary school then it was usable after four years). Now I am using IBM Lenovo Y400, which I bought in 2006 at RM2999.
After three years using that grey boring color IBM Lenovo Y400, this is a brand that I highly recommended for everyone. Good product and good after sales services. Not yet create big problem for me. How I use it? Switch it off about two or three times a week and if not in use, let it on standby mode. But of coz after three years, it is now not in high performance and I will also buy a new laptop or PC in the next year. Sony Vaio is out of my list.
Lenovo rocks! Acer is ok lah. @ris was good also. But Sony Vaio is sucks!